The future of the taxi industry is bright. Replacing the traditional taxi booking methods, the all-new and simplified online one has brought a significant revolution into the market. However, amidst this revolutionizing shift, one question remains for new entrants.
What features should they add to their taxi booking apps to gain a competitive edge? Well, a leading taxi booking app development company can give you the answers. But before we delve into that, let’s glance at the worldwide statistics of the taxi market.
Taxi Industry Market Statistics – Worldwide
If you are an entrant into the taxi business, you should know that the market value of the global taxi industry is billions of dollars. The increasing demand for urban people, advancements in technology, and the driving craze to adopt advancement projects will cause the market to witness huge growth in the coming days.
- As per reports, by 2025, the global taxi market will generate a revenue of US$139.59bn.
- It is also anticipated that in terms of user base, there will be 995.19m users by 2029.
- Similarly, the ride-sharing users might reach 216 billion U.S. dollars by the end of 2028.
All these data represent the growth aspects and opportunities taxi service-providing businesses can make.
Why is Taxi App Development Growing Rapidly?
The core principle any taxi booking app follows is connecting consumers and drivers at the right time. Additionally, by using the taxi booking app, consumers can instantly book and get a taxi. And, to make the process more easy and more advanced, businesses try to hire a taxi booking app development company. So, let’s explore some valid reasons behind the growth of taxi app development.
- Convenience for Users
Taxi apps make getting the ride on time easy for users. People these days prefer quick service, making taxi apps more demanding.
- Increasing Smartphone Penetration
Almost every urban household uses smartphones. This means more users are using it, spreading the need for demanding taxi apps.
- To Gain a Competitive Advantage
Any taxi service provider that wants to grow and win over consumers needs an app. With the app, they try to provide taxi service for better transport, no matter local or outer station.
6 Must-have Features of Taxi Bookings App
Each taxi service-providing company wants its taxi booking app to be unique. Adding some unique and latest features, they want to create a trendy app that users prefer. However, if you are new to this business, here are some certain features that your taxi booking app development company will surely add:
1_Real-Time Tracking
Real-time Tracking is one of the prime features of a taxi app. This feature allows users to track the driver’s real-time location, and they can get a clear view of the driver’s accurate arrival time. This transparency allows users to gain trust and faith in the company and plan their travel without any hassle.
2_Multiple Payment Options
These days, many people don’t carry cash. The reason behind this is digital payment methods. Therefore, users want an app that allows multiple digital payment methods, including cash after the ride. This assures flexibility for users and leads to higher customer rates. Therefore, resulting in consumer retention.
3_Advance Booking and Scheduling
Buses commuters often prefer to book taxi services in advance to avoid any hassles at the last moment. So, many apps that allow pre-booking for specific dates and times are much more preferred by users than those that don’t. Users often search for these features for airport transfers and emergency meetings.
4_ In-app Messaging and Notifications
A seamless taxi app experience can not be provided without establishing effective communication. An experienced taxi app development company always focuses on incorporating in-app messaging and notifications. This allows users to connect to the drivers for any queries and concerns, and they ask for pickup details. Similarly, if confused about the route, drivers can solve it by asking.
5_Fare Estimation
Fair and transparent in-app pricing is another significant thing to win over users. Users want to use an app that shows the best price based on the distance, time, and traffic conditions. Similarly, during surges, such apps automatically show a discounted price to the prime members. Analyzing past data, riding history, and frequency of travel, this feature works. Thus, users can always expect the best value for the service.
6_Rating and Reviews
Ratings and reviews these days are very powerful. With the in-app ratings and reviews feature, users can notify the company about the driver’s service, behavior, and other factors that might have satisfied or dissatisfied them. Similarly, other users can rely on these ratings when they get a driver and decide whether to confirm the ride or not.
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Conclusion
Many new players are coming to the market daily, which makes taxi app development much more competitive. However, a business must provide a unique value proposition to keep the competitive edge here. So, it can be possible by defining your niche, choosing the right features, and building a reliable app with the best taxi booking app development company. Try it and get closer to the chances of success.
